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Phone WhatsApp  + 34 634 452 743

Phone WhatsApp  + 34 634 452 743

General Information

Details of what is included in each tour are provided under each experience on the website. If any doubts please contact us

Yes, we speak fluent English.

All tours are run in English and/or Spanish, however tours and experiences can be arranged in other languages.

Yes, all of our tours are private and exclusive..

Yes, we are experts in organizing private events for small or large groups. Contact us for more information.

Yes, we do! Please contact us by phone or email and we will be plan any size of corporate experience or trip.

No problem. We will ensure that while on the tour, you have the best alternatives. However, you must let us know at the time of booking so we can organize this for you.

No problem. If you have any dietary requirements please let us know. We will ensure you will have the best alternatives.

Depending on the tour, sometimes we require a minimum of 2, 4 or other number of people.

We welcome children on all of our experiences. However you may want to contact us to check the suitability for the chosen tour.

Yes, we offer the following discounts for children accompanied by parents:
0-6 – free
7-12 years old – 50% discount
13-16 years old – 20% discount

Yes, please consult us for group rates for more than 10 guests. We can cater for larger groups and corporate groups.

Booking & Payment

To make a reservation:

  1. Send us an e-mail and tell us which tour you would like to do and the date. Please also include any medical issues, food allergies, etc… We will get back to you and let you know availability and prices.
  2. If you’re interested and would like to book with us please let us know.
  3. We will send you a Request for Payment via Transferwise. A link will be e-mailed to your e-mail account. It will charge you only 50% of the total amount, to hold the reservation. The reminder of the fee shall be paid after the tour.
  4. Once the payment has gone through you will receive a confirmation e-mail from us letting you know. The meeting location and time will also be listed.

Check your spam or junk bin and if you still haven’t received anything, email hola@pamplonafood.com and we will re-send you the confirmation.

Should a cancellation be necessary we will be more than happy to reschedule the tour (subject to availability).
You can cancel a booking with us up to 7 days in advance. Pamplona Food will refund you the deposit less the non-refundable 10% deposit. Cancellations made within 72 hours prior to the experience will not be refunded.
Except for bookings made during the Running of the Bulls Festival. Special conditions apply.

Sorry, we don’t accept American Express.

For international payment we send you a request for payment to your email address via Paypal.

If the payment will not process please contact your bank to ensure that your bank will allow international payments to be made. Should you continue to have further problems with payments please contact us.

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